Privacy Policy

1. Philosophy of Personal Information Protection

1.1 Live2D Inc. (hereinafter referred to as “Live2D”) acknowledges the importance and social responsibility of protecting personal information well, and handles personal information entrusted to us in a strict manner paying close attention.

1.2 Live2D will acquire personal information only within the scope of the purpose of acquisition after specifying it. Live2D will use personal information only within the scope of the purpose of acquisition, and will not use it for any other purpose.

1.3 Live2D shall endeavor to protect personal information by clarifying the rules for handling personal information and making every employee informed the rules. Live2D will take the necessary measures to prevent the leakage or loss of personal information, and manage it appropriately.

2. Purpose of Use

Where Live2D acquires personal information, Live2D will use it only within the scope of the purposes specified below, and will not use it beyond the scope of legitimate purposes without the consent of the individual. However, this does not apply to legal requests cases, emergencies such as life threatening or public health improvement, or other cases permitted by law.

2.1 Sales activities for Live2D’s services and products (planning, development, sales, provision, support, maintenance, etc.)

2.2 Promotions for Live2D’s services and products (PR, campaigns, events, questionnaire surveys, etc.)

2.3 Communication related to Live2D’s services and products (provision of information, order placement, billing, receipt and payment, response to inquiries, etc.)

2.4 Personnel labor management, such as hiring or recruiting employees (including applicants for employment and retired employees)

2.5 Carrying out other operations related to operations set forth in the preceding items.

3. Provision to A Third Party

Live2D may outsource part of its operation to implement the operation smoothly. In this case, Live2D will take necessary and appropriate measures to protect personal information, such as concluding a contract with the subcontractor regarding handling of the personal information. In addition to providing personal information to the subcontractors, Live2D may provide personal information to third parties only;

3.1 If Live2D obtains the prior consent of the person;

3.2 If Live2D is required by law or court order;

3.3 In the case of succession of business due to merger, corporate separation, business transfer or other reasons;

3.4 Cases in which the handling of the personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person;

3.5 Cases in which the disclosing or providing information in a manner that does not identify the individual such as statistical data format;

3.6 Cases in which the cooperation with execution of affairs prescribed by laws and/or regulations by a state organ, a local government is required and in which obtaining the consent of the person is likely to impede the execution of the affairs concerned; and

3.7 Cases permitted by law and/or regulations or based on legitimate reasons.

4. Inquiries about Disclosure, Correction, Deletion, etc. of Personal Information

Live2D will disclose, correct, delete, etc. personal information Live2D possess within a reasonable period of time and scope upon request from the person or its representative. If you wish to disclose, correct, delete, etc. your personal data, please contact our contact in charge. Note that Live2D may verify personal identification of the person or its representative, and/or your trading records with Live2D.

5. Application and Changes

This Privacy Policy applies only to personal information acquired by Live2D. Live2D may modify this Privacy Policy from time to time for reasons such as revisions of laws or attempt to improve the protection measures of personal information, and the modified Privacy Policy will be effective on the date posted on Live2D’s website. Since Live2D is not responsible for protections of privacy under other websites linked to Live2D’s website, confirmation of the privacy policies of those websites is highly recommended.

6. Use of Cookies

6.1 Live2D uses an access analysis tool provided by a third party on its website. This analysis tool uses Cookies to collect data. The data are collected anonymously and does not identify the individual. In the course of analysis, such data are also provided to third parties who provide analysis tools, and may be used to the distribution of advertisements.

6.2 The information acquired by the third party in the preceding paragraph will be managed under the privacy policy of the third party.

If you explicitly wish to avoid the acquisition of Cookie information by a third party, you can disable Cookies by following the procedures specified by the third party. The main tool providers Live2D uses are listed below, and their privacy policies and procedures for disabling Cookies are as follows:

6.2.1 Google Inc.

Google privacy policy

https://policies.google.com/technologies/partner-sites?hl=en

Google analytics opt out add-on

https://tools.google.com/dlpage/gaoptout?hl=en

6.3 Live2D may partner with third party service providers for the distribution of advertisements. Third party service providers may use Cookies to collect information about access to Live2D’s websites by persons. This access information is collected anonymously and does not identify the individual.

6.4 The main third party service providers Live2D uses are listed below, and their policies regarding advertisements and procedures for unsubscribing from advertising are as follows:

6.4.1 Google Inc.

Google privacy policy

https://policies.google.com/technologies/partner-sites?hl=en

Google advertising settings

https://www.google.com/settings/ads

7. Request to You

7.1 In order to prevent others from accessing your personal information and communication records, please log out always after logging in and accessing to Live2D’s services in each case. Also, please keep your password and membership information confidential. If your account has been illegally accessed, please contact us immediately.

7.2 Live2D shall not be responsible for any personal contact information that is disclosed by you actively for the purpose of informing other customers who use Live2D services. Please disclose personal information within the scope of your own responsibility by setting and managing the disclosure level by yourself. Please note that any personal information you disclose may be collected and used by others.

8. Difference between Languages

If any conflict between the Japanese version of this Privacy Policy and any translated version thereof arises, the Japanese version shall be the governing and prevailing version.

Ver. 1.0

Revised: February 2nd, 2022